Allison Russell

Children

All patrons must have a ticket, children 2 years & over must have a seat. Booster Seats: Booster seats are available, free of charge at the Chan Centre's Coat Check.

Parking

Ample parking is available at UBC's Rose Garden Parkade, located off NW Marine Drive, immediately west of the Chan Centre. Additional paid parking is available on the UBC Campus. The Rose Garden Parkade is adjacent to the Chan Centre to the west. The entrance is off Marine Drive. The Rose Garden Parkade rate is $10.00 during most events held in the Chan Shun Concert Hall. Payment is required upon entering, and the gates will be up for the exit until one hour after the event has ended. Audience members are encouraged to arrive as soon as possible to ensure ample time for parking prior to the start of an event.

Accessibility

Accessible Seating: The Chan Centre is fully accessible to people with disababilities. If special arrangements need to be made, customers may contact the Chan Centre at 604-822-2697. Wheelchair and companion seats are beside each other. The seats in the orchestra level right side are easily accessible and the left side is easily accessible as well, but a little further away. Dress boxes 5 and 15 are also available, there is elevator access on the left hand side of the house. If patrons require a wheelchair they should go to the coat check (only 1 wheelchair available). Hearing Devices: Infrared Hearing System headsets are available, free of charge, for the hearing impaired. Please contact the Chan Centre's Customer Service Department at 604.822.9197 to make arrangements or for additional details.

Box office

Regular Box Office Hours: Tuesday - Saturday: 12 noon - 5pm Regular Performance Days: 12 noon - intermission Sunday/Monday Performance Days: 2.5 hours prior to show start - intermission Closed on statutory holidays Tickets to the Chan Centre are available at all Ticketmaster Ticket Centres or Charge-By-Phone at 1-855-985-5000. Tickets may also be purchased at the Chan Centre Ticket Office. There is no service charge when purchasing tickets directly at the Chan Centre Ticket Office (facility fee applies). Tickets to theatre at UBC events are available at the Frederic Wood Theatre Box Office (6354 Crescent Road), between 10:00am to 4pm, Monday to Friday or by calling 604.822.2678