Warrant

Tickets and entry

Please check the time, date, and seats before purchasing. Tickets are non-refundable and missed performances cannot be exchanged. During some shows, camera equipment, event staff, or technical setups may temporarily obstruct views depending on seat location. If an artist invites audience members to stand or move from their assigned seats, the venue is not responsible for any resulting disruptions. Refunds or exchanges will not be issued. Doors and show times are subject to change. Please arrive early to avoid delays when entering the venue. Total event capacity is 2500. Actual sellable capacity may vary. See venue website for answers to FAQ's.

At the venue

As a security measure, no re-entry is permitted after you have exited the Arena. Only small purses, clutch, or fanny pack type bags smaller than 16.5cm x 11.5cm (6.5"x 4.5") are permitted; bag search is mandatory upon entry. No outside food or beverages. No smoking or vaping is permitted in the venue.

Children

All patrons must have a ticket for entry. Many events are all ages, and for these events children are welcome. For some events, entry is only open to persons 19 years of age or older. Any age restrictions will be clearly indicated at www.Ticketmaster.ca.

Parking

Free public parking is available on site, in surface lots and a covered parkade. EV charging stations and accessible parking spots are available.

Accessibility

The Arena at Pickering Casino Resort is fully accessible. When available, accessible seating can be purchased online at www.Ticketmaster.ca. Patrons may be dropped off at the South lobby entrance on Durham Live Avenue.

Box office

The Arena at Pickering Casino Resort Box Office is located at the lobby entrance of the venue. It is open on event days only, two (2) hours prior to event time.